Last Updated: 3-Nov-2024

At NVR Cabs, we prioritize your privacy and are committed to safeguarding your personal data. This privacy policy details how we collect, use, and protect your information when you use our taxi booking app, particularly regarding sensitive data such as location. This policy complies with Google’s User Data Policy to ensure transparency, especially for users under 13.

1. Data Collection

Personal Information: When registering for an account with NVR Cabs, we collect your name, phone number, and email address. This information is necessary for creating your account and verifying your identity.

Location Data: To facilitate taxi bookings, we collect real-time location data from your device when you actively use the app. This data helps connect you with nearby drivers and optimize your route.

2. How We Use Your Data

Booking and Service Fulfillment: We use your location data to identify available drivers near you, estimate arrival times, and accurately determine pick-up and drop-off locations.

Customer Support: Your personal information allows us to respond to inquiries and resolve issues within the app.

Service Improvement: We analyze anonymized, aggregated data to improve our services, enhance route efficiency, and ensure your safety.

3. Data Sharing

With Drivers: We share your real-time location with drivers only when you are actively using the app for pick-up and drop-off.

Third Parties: NVR Cabs does not sell or rent your data to third parties. Data may be shared with third-party service providers only for essential app functionality (e.g., payment processing), and they must comply with strict data security standards.

4. Data Security

NVR Cabs implements industry-standard encryption to protect all data stored and transmitted through our app. Data access is restricted to authorized personnel and trusted third-party providers who are legally obligated to follow our security measures.

5. Children’s Privacy

Important: NVR Cabs is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13, and if such data is identified, it will be promptly deleted.

6. Your Rights

Access and Correction: You may view and update your personal information anytime within the app settings.

Data Deletion: You may request data deletion by contacting our support team at support@nvrcabs.com. Upon request, we will delete your data unless retention is legally required.

Data Deletion: You may permanently delete your account and all associated data by using the "Delete Account" option available in the app settings. Once deleted, your information cannot be recovered.

7. Changes to the Privacy Policy

NVR Cabs may periodically update this privacy policy. Any significant changes will be communicated within the app, and the updated policy will be available here.

For any questions or concerns about this policy, please reach out to us at support@nvrcabs.com.